How IH-Orbital works

3 steps to set up matches that feel hand-picked

Set up your first matching round in an hour or less

Step One

Prepare the matching round to go out

Upload your audience list (or lists)

Depending on your goals, you can segment the audience list or launch a community-wide matching round.

Set matching criteria

We'll help you find the best way to set up matching criteria to find most relevant matches for your community members.

Customize your communications for high opt-in rates

Reach your audience where they are: send the invite in your newsletter, via email, through your membership forum, or on Slack. Or, you can let Orbiit handle the comms.

Step Two

Launch the matching round

Invite members to connect

Orbiit doesn't require setting up a separate profile or a login to get matched. All it takes is completing a simple form (should take less than 1 minute!). After that Orbiit automatically schedules calls for the most relevant matches and sends out calendar invites.

One-minute survey

The next step for the matching round participants is sharing interests and goals, so that IH-Orbital AI engine can do its magic.

Track opt-ins and view matches

Know which topics resonate with your community. Track which members are getting matched, so that you can better understand their feedback after the matching round closes. Bring back the discussions that led to the highest number of opt-ins.

Step Three

Gather feedback and track results

Analyze the feedback

Dashboard data will show you aggregate stats on this matching round: NPS, opt-in rates, number of matches, average match rating, the most popular topic.

Continuously improve the quality of your matches with AI

The algorithm remembers the criteria that resulted in strong matches in previous rounds and will continuously optimize matches for your community in future rounds.

Use the insights to create more personalized and relevant programming

Build out future programming and strategy around popular topics and areas of interest

Book a demo

Start matching your members for 1:1 and small group conversations

Schedule a demo to see how IH-Orbital can help you increase community member engagement. Effortlessly.

Invite your community members via Slack, email, or through your community platform.

Our Partners

Trusted by 500 to 10,000 world-class brands of all sizes

We empowers our clients to cultivate meaningful interactions within communities